• General Manager - Business Dining

    Location CA-ON-Ottawa
    Posted Date 1 week ago(2/14/2020 10:26 AM)
    Food Services
  • Overview

    At Aramark Canada, our people are important to us. Our 14,000+ team members coast to coast; deliver experiences that enrich and nourish thousands of lives every day through innovative services in food, facilities and uniforms. To show our employees how much we appreciate their efforts, we do everything we can to make sure they feel included, supported and encouraged. Aramark Canada proudly partners with world class post-secondary institutions, world renowned hospitals, major league sports venues and leading global businesses.  As part of a global team that spans 19 countries and has over 200,000 team members; we strive to achieve a safe, diverse and inclusive workforce that our employees can be proud of.

    Learn more at www.aramark.ca


    The General Manager - Business Dining, is a proactive candidate focused on implementing and sustaining programs that showcase the value add for Clients, Customers and Communities where Aramark operates.  The role requires a candidate who is able to clearly articulate how the services provided add value to employee's life across the mutiple buildings. In this strategic role, the GM must set the vision for the services and be able to manage the process from concept to delivery.  The ideal candidate sees ahead clearly, can anticipate future service trends and consequences accurately; has broad knowledge and perspective and is future orientated.


     Primary responsibilities:

    • Accountable and responsible for maintaining a culture focused on having Safety as a value
    • Establish strategic partnerships and nurture a network of relationships with stakeholders, partners and other communities across all the buildings, through the lens of best in class service
    • Connect, influence and deliver new levels of creative and strategic thinking to build and maintain stakeholder advocacy
    • Ensure a communication strategy is developed to impact all stakeholders and deliver a clear and positive message around Aramark operations
    • Develop a best in class food service strategy focused on Health, Convenience, Customization and value
    • Develop strategic operation plans aligned with our client's mission, vision, and objectives to include sustainable practices
    • Develop annual financial budgets and implement strategy to ensure financial success for the location.
    • Hold one’s self and team accountable for the financial performance of all outlets and develop long term growth strategies
    • Implement annual pricing strategy
    • Accountable for rollout of Operational Programs, and Executional Framework
    • Ensure Scope of Work (SOW) and contract  is followed, gaps reported with developed action plan to District Manager
    • Training and developing Front Line Managers to deliver service excellence and financial results
    • Work in partnership with unions if required to ensure successful labour relations.
    • Additional duties may be assigned


    • Bachelor's Degree or Diploma in Hospitality Management is required.
    • Requires a minimum of 6+years progressive management experience managing a complex business with $8+Million financial and operational responsibility for that business, multi-site OR multi-departmental. 
    • Food Service, Environmental, Facility Engineering role in large complex site would be ideal.
    • Ability to communicate (both verbal and written) effectively with clients, customers of the client and support staff.
    • Ability to write business letters, summaries and reports, using prescribed format and conform to all rules of punctuation, grammar, diction and style.
    • Requires leadership skills and the ability to work with confidential employee, client, and Aramark information.
    • Canidates must be fleuntly bilingual in Frnech & English.


    Please note all candidates considered for hire will be required to successfully pass a criminal background check. Accommodations for job applicants with disabilities are available upon request.


    Apply for this job

    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed

    Connect With Us!

    Not ready to apply? Connect with us for general consideration.