• Operations Manager Multiservice - Healthcare

    Location CA-AB-Calgary
    Posted Date 4 weeks ago(1/29/2020 10:56 AM)
    ID
    283149
    Category
    Food Services
  • Overview

    At Aramark Canada, our people are important to us. Our 14,000+ team members coast to coast; deliver experiences that enrich and nourish thousands of lives every day through innovative services in food, facilities and uniforms. To show our employees how much we appreciate their efforts, we do everything we can to make sure they feel included, supported and encouraged. Aramark Canada proudly partners with world class post-secondary institutions, world renowned hospitals, major league sports venues and leading global businesses.  As part of a global team that spans 19 countries and has over 200,000 team members; we strive to achieve a safe, diverse and inclusive workforce that our employees can be proud of.

    Learn more at www.aramark.ca

    Description

    Aramark Canada is recruiting for multi-site or multi-service candidates with Healthcare experience in the areas of Food Services, Housekeeping Services and Laundry Services for an opportunity. The Operations Manager Multiservice Healthcare is responsible for the financial accountability and compliance with the standards. Leads departments of all services managed.  Establishes and maintains effective working relationship with other departments to provide a unified experience for patients, residents, visitors, and employees.  Responsibilities include but are not limited to:

    • Delivers strong operational performance by executing against regulatory agency standards and programs, continually monitoring operations, completing assessments and developing necessary action plans to provide optimal managed services and drive patient and customer satisfaction.
    • Ensures compliance to all safety and sanitation standards.
    • Development of Support Services Strategic Planning
    • Interacts with Client Management and maintains effective client and customer relations at all levels with client organization, including conducting rounding. Identifies Aramark service expansion opportunities.
    • Strives for high staff engagement
    • Provides overall direction for all Managers, Supervisors and front line employees, ensuring employee development, engagement and compliance with human resource related policies and standards, including conducting applicable rounding.
    • Develops operational component forecasts and is able to explain variances. Responsible for components accounting functions.
    • Ensure consistent application to all Aramark Healthcare operating systems.
    • Ensures compliance with all contract obligations.
    • Responsible for all department budgets, reporting weekly and monthly financial information.

    Qualifications

    • Bachelor's Degree or Diploma in Food Service & Nutrition Management is required.
    • Requires a minimum of 5+years progressive management experience managing a complex business with $2+Million financial and operational responsibility for that business, multi-site OR multi-departmental. 
    • Food Service, Environmental, Facility Engineering role in large complex site preferred.
    • Ability to communicate (both verbal and written) effectively with clients, customers of the client and support staff.
    • Ability to write business letters, summaries and reports, using prescribed format and conform to all rules of punctuation, grammar, diction and style.
    • Ability to work with mathematical concepts such as probability and statistics.
    • Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations.
    • Requires management and leadership skills and the ability to work with confidential employee, client, and Aramark information.

    Please note all candidates considered for hire will be required to successfully clear a criminal background check as a minimum requirement before commencing employment. Accommodations for job applicants with disabilities are available upon request.

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