• HR Generalist

    Location CA-ON-St. Catharines
    Posted Date 2 months ago(1/3/2020 1:15 PM)
    Human Resources
  • Overview

    At Aramark Canada, our people are important to us. Our 14,000+ team members coast to coast; deliver experiences that enrich and nourish thousands of lives every day through innovative services in food, facilities and uniforms. To show our employees how much we appreciate their efforts, we do everything we can to make sure they feel included, supported and encouraged. Aramark Canada proudly partners with world class post-secondary institutions, world renowned hospitals, major league sports venues and leading global businesses.  As part of a global team that spans 19 countries and has over 200,000 team members; we strive to achieve a safe, diverse and inclusive workforce that our employees can be proud of.

    Learn more at www.aramark.ca


    Aramark Canadas' HR Team is looking for an energetic and driven HR professional who thrives in a fast-paced work environment. As a day-to-day partner with the business, the Human Resource Manager / Generalist works with the General Manager providing HR leadership, expertise and support in the areas of engagement, change management, employee and labor relations, talent management, workforce planning, recruitment, performance management, leadership development,  and HR policy administration and compliance.  




    Recruiting, Selection and Retention

    • Support recruitment and retention strategies of hourly associates
    • Partner with corporate Talent Acquisition for the recruitment of salaried and management associates
    • Support recruitment activities at peak times including reference check and exit interviews
    • Analyze exit interview trends and develop action plans
    • Ensure new hire documentation is received, entered in the HCMS and updated as required
    • On board, orient all new and returning salaried employees
    • Coach managers to ensure associates receive proper training appropriate for their position e.g. Health and Safety, WHMIS, HCMS, Cash Handling

    Employee and Union Relations

    • Ensure compliance with all applicable Federal and Provincial Employment legislation
    • Ensure collective agreement terms and conditions are followed and provide guidance to managers on interpretation of collective agreement
    • Provide information and assistance in collective agreement negotiations
    • Provide counsel on progressive discipline and performance management issues
    • Conduct Investigations (Hotline, Human Rights, BCP Violations, associate complaints/issues), develop and implement recommendations
    • Implement, communicate and ensure compliance to all company and client policies and procedures

    Health and Safety

    • Ensure operations managers and supervisors adhere to all OH&S programs, policies and practices and provide adequate training to all associates
    • Ensure all required Joint Health and Safety Committee activities are conducted e.g. committee meetings, accident investigations, etc
    • Provide advice on claims management and return to work for occupational and non-occupational injuries and illnesses

    Talent Management:

    • Participate in succession planning and workforce planning initiatives
    • Provide direction and guidance to management in the annual performance appraisal process
    • Assist in salary review process for all non-union and union hourly and salaried associates
    • Provide leadership and facilitate activities that will build and enhance employee engagement and retention
    • Actively participate in People Planning initiatives to ensure assigned portfolio has appropriate bench strength for projected growth


    • Ideal candidates will possess a Bachelor's Degree in Business Administration, Human Resources or equivalent.
    • A minimum of 5 years’ experience in a Human Resource Generalist role
    • Experience in Food Service Operations is an asset
    • Human Resource experience must include employee/labour relations
    • Strong integrity with ability to maintain confidentiality and manage highly sensitive information
    • Professionalism and diplomacy with all levels of the organization.
    • Presentation skills for general orientation and training
    • Strong analytic skills and problem-solving ability
    • Superior written and verbal communication skills
    • Highly motivated self-starter
    • Multi-tasking with the ability to remain calm during high volume periods
    • Proficiency in all Microsoft Office applications is desired.
    • Must own a vehicle and have a driver’s license in good standing


    Please note all candidates considered for hire will be required to successfully clear a criminal background check as a minimum requirement before commencing employment. Accommodations for job applicants with disabilities are available upon request.



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