• General Manager, Higher Education

    Location CA-ON-Toronto
    Posted Date 1 month ago(5/13/2019 1:38 PM)
    Food Services
  • Overview

    About Aramark
    Aramark (NYSE: ARMK) proudly serves Fortune 500 companies, world champion sports teams, state-of-the-art healthcare providers, the world’s leading educational institutions, iconic destinations and cultural attractions, and numerous municipalities in 19 countries around the world.  Our 270,000 team members deliver experiences that enrich and nourish millions of lives every day through innovative services in food, facilities management and uniforms. We operate our business with social responsibility, focusing on initiatives that support our diverse workforce, advance consumer health and wellness, protect our environment, and strengthen our communities.  Aramark is recognized as one of the World’s Most Admired Companies by FORTUNE, as well as an employer of choice by the Human Rights Campaign and DiversityInc. Learn more at www.aramark.com or connect with us on Facebook and Twitter.



    Aramark Canada is looking for an outstanding General Manager to lead the team and engage with our client at a Higher Education account in the GTA.


    Reporting to the District Manager, the General Manager will oversee the daily foodservice and will be responsible for the profitable management of these services under contract with the Client. 

    Responsibilities include interaction with the client, customers and employees and providing vision to growing the business while exemplifying excellent leadership.


    Key Responsibilities:

    • Ensure all operating standards are achieved
    • Grow catering business through marketing initiatives
    • Establish and maintain procedures for purchasing, receiving, storage, preparation and service of food
    • Coordinate and supervise personnel regarding production, merchandising, quality and cost control, labour, scheduling, staffing and training
    • Assist front line managers with any operational and staffing issues
    • Train, develop and mentor the management team and establish succession plans
    • Ensure that standards for sanitation and food safety are met
    • Assist in menu planning
    • Prepare business plans, budgets and forecasts
    • Monitor financial operating results in order to achieve company and client objectives
    • Develop new initiatives and programs to improve sales and customer satisfaction
    • Ensure accurate and timely financial reporting for all business sectors
    • Maintain records to comply with Aramark, and government standards
    • Ensure compliance with Marketing and Human Resources Programs
    • Ensure adherence to Aramark’s policies and procedures
    • Ensure adherence to Aramark’s Health and Safety Programs


    • University Degree or College Diploma in Hospitality management or related field
    • Successfully demonstrated experience in a leadership capacity, managing a staff of direct reports between 15+ while overseeing a staff of 350+ employees
    • Minimum 5 years progressive management experience in a multi-campus, multi-unit and similar sized operation
    • Experience in Higher Education accounts with retail and resident experience would be an asset
    • Experience working in a unionized environment would be a definite asset
    • Demonstrated leadership and organizational skills
    • Strong analytical, project planning, and excellent financial management skills


    Please note all candidates considered for hire will be required to successfully pass a criminal background check. Accommodations for job applicants with disabilities are available upon request.

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