• Environmental Services Supervisor

    Location CA-ON-Toronto
    Posted Date 2 months ago(5/2/2019 3:31 PM)
  • Overview

    Aramark (NYSE: ARMK) proudly serves Fortune 500 companies, world champion sports teams, state-of-the-art healthcare providers, the world's leading educational institutions, iconic destinations and cultural attractions, and numerous municipalities in 19 countries around the world. Our 270,000 team members deliver experiences that enrich and nourish millions of lives every day through innovative services in food, facilities management and uniforms. We operate our business with social responsibility, focusing on initiatives that support our diverse workforce, advance consumer health and wellness, protect our environment, and strengthen our communities. Aramark is recognized as one of the World's Most Admired Companies by FORTUNE, as well as an employer of choice by the Human Rights Campaign and DiversityInc. Learn more at www.aramark.ca.


    Aramark Healthcare is seeking qualified candidates for a Full-Time Environmental Services Supervisor for an acute care hospital located in Greater Toronto Area.  Additional responsibilities include daily planning, administer and direct all unit activities related to environmental services and portering, complying with the standards established by Aramark Healthcare, regulatory agencies and client.  Establishes and maintains effective working relationships with other departments to provide a unified approach to patient/resident care. Responsibilities include but are not limited to:

    • Maintaining effective relationship with client and demonstrating knowledge of contents of current Aramark/client contract.
    • Assist with the hiring, evaluation and disciplining of housekeeping employees; prepare work schedules and maintain adequate staffing.
    • Inspect cleanliness of facility, sanitation and infection control; take corrective action where necessary.
    • Ensure all departmental spaces (to include housekeeping supply and administrative spaces) are kept in accordance with Aramark and facility standards of cleanliness and appearance; ensure all equipment is clean, labelled, and kept in good repair.
    • Co-ordination of customer satisfaction activities.
    • Communication with and through Resource Centre (2000) to ensure on-time and accurate delivery of services and prioritizing of work.
    • Co-ordinates problem solving activities to improve/solve customer service issues.
    • Works with nursing and risk management to co-ordinate resolution of patient and customer complaints.
    • Provides leadership to ensure effective quality management and efficiencies are achieved.
    • Delivers strong operational performance by executing against Aramark Healthcare and regulatory agency standards and programs, continually monitoring operations, completing assessments and developing necessary action plans to provide optimal managed services and drive patient and customer satisfaction.
    • Ensures compliance to all safety and sanitation standards.
    • Interacts with Client Management and maintains effective client and customer relations at all levels with client organization, including conducting rounding. Identifies Aramark service expansion opportunities.


    • High school diploma required.  Associate or bachelor’s degree preferred.  
    • Minimum three to five years of expereince in environmental service cleaning best practices such as Provincial Infectious Diseases Advisory Committee (PIDAC), Infection Prevention and Control (IPAC), and Workplace Hazardous Materials Information System (WHMIS).
    • Minimum of two to three years’ experience in a supervisory role.
    • Skilled in supporting and motivating staff.
    • Working knowledge of infection control techniques.  
    • Strong communication (listening, verbal and written), customer-service, organization and planning skills.

    Please note all candidates considered for hire will be required to successfully pass a criminal background check. Accommodations for job applicants with disabilities are available upon request.





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