• Premium Food Service Manager - Rogers Place

    Location CA-AB-Edmonton
    Posted Date 2 months ago(6/14/2018 9:32 AM)
    ID
    177972
    Category
    Food Services
  • Overview

    About Aramark
    Aramark (NYSE: ARMK) proudly serves Fortune 500 companies, world champion sports teams, state-of-the-art healthcare providers, the world’s leading educational institutions, iconic destinations and cultural attractions, and numerous municipalities in 19 countries around the world.  Our 270,000 team members deliver experiences that enrich and nourish millions of lives every day through innovative services in food, facilities management and uniforms. We operate our business with social responsibility, focusing on initiatives that support our diverse workforce, advance consumer health and wellness, protect our environment, and strengthen our communities.  Aramark is recognized as one of the World’s Most Admired Companies by FORTUNE, as well as an employer of choice by the Human Rights Campaign and DiversityInc. Learn more at www.aramark.com or connect with us on Facebook and Twitter.

     

    Description

    Welcome to Rogers Place

     

    The Premium Manager will be accountable for the delivery of the highest levels of customer and food & beverage service across the location. Ensuring that the account meets and exceeds its sales targets by delivering great customer service. The Premium Manager will meet annual budget requirements through a high level of execution of company delivered programs and personal accountability.

     

    The premium food service manager will be responsible for managing one or more F&B operations and for delivering an excellent guest experience. The successful candidate will be able to forecast, plan and manage all F&B orders, staff and finance. The goal is to maximize sales and revenue through customer satisfaction and employee engagement.

     

    • Deliver excellence in food & beverage service and customer service
    • Deliver company driven initiatives in service, food and safety at a high level
    • Ability to manage in a high volume food and beverage environment for internal and external guests
    • Engage staff and uphold service standards
    • Responsible for both “non-event” and “event” day food, beverage and other services
    • Coordinates menus and special events with Executive Chef and Chef de Cuisine and staff
    • Coordinate and supervise personnel regarding labour, scheduling, staffing and training
    • Train and develop team for outstanding customer service
    • Ensure that standards for sanitation and food safety are met
    • Prepare business plans, budgets and forecasts
    • Monitor financial operating results in order to achieve company and client objectives
    • Ensure accurate and timely financial reporting for all business sectors
    • Maintain records to comply with Aramark, and government standards
    • Ensure compliance with Marketing and Human Resources Programs
    • Ensure adherence to Aramark’s policies and procedures
    • Ensure adherence to Aramark’s Health and Safety Programs
    • Plan, direct and control food and beverage outlets year-round to meet operating and financial goals, client objectives and customer needs.
    • Responsible for developing a management team to oversee these operations
    • Promote good public relations.
    • Other duties as assigned

     

     

    Qualifications

     

    • Bachelor's degree or equivalent experience is required.
    • A minimum of 3-5 years food & beverage service management experience is required.
    • Ability to manage in a fast-paced, diverse environment with focus on client and customer services, entrepreneurship and building and growing a strong business is essential. 
    • P&L accountability and/or contract-managed service experience is desirable.
    • Candidate must be willing to be hands on with staff and operations and be willing to work event-based hours that include evenings and weekends.

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