EVS and Portering Operations Manager Healthcare

CA-ON-Toronto
1 week ago
ID
144790
Category
Facilities

Overview

Aramark (NYSE: ARMK) proudly serves Fortune 500 companies, world champion sports teams, state-of-the-art healthcare providers, the world's leading educational institutions, iconic destinations and cultural attractions, and numerous municipalities in 19 countries around the world. Our 270,000 team members deliver experiences that enrich and nourish millions of lives every day through innovative services in food, facilities management and uniforms. We operate our business with social responsibility, focusing on initiatives that support our diverse workforce, advance consumer health and wellness, protect our environment, and strengthen our communities. Aramark is recognized as one of the World's Most Admired Companies by FORTUNE, as well as an employer of choice by the Human Rights Campaign and DiversityInc. Learn more at www.aramark.ca.

Description

Aramark Canada is looking for an EVS and Portering Operations Manager with Hospital Healthcare experience. The incumbent is responsible for financial accountability, and compliance with the standards established by Aramark Canada Healthcare, regulatory agencies and clients. Leads departments of all services managed.  Establishes and maintains effective working relationship with other departments to provide a unified experience for patients, residents, visitors, and employees.  Responsibilities include but are not limited to:

 

  • Delivers strong operational performance by executing against Aramark Healthcare and regulatory agency standards and programs, continually monitoring operations, completing assessments and developing necessary action plans to provide optimal managed services and drive patient and customer satisfaction.
  • Ensures compliance to all safety and sanitation standards.
  • Interacts with Client Management and maintains effective client and customer relations at all levels with client organization, including conducting rounding. Identifies Aramark service expansion opportunities.
  • Provides overall direction for all Managers, Supervisors and front line employees, ensuring employee development, engagement and compliance with human resource related policies and standards, including conducting applicable rounding.
  • Develops operational component forecasts and is able to explain variances. Responsible for components accounting functions.
  • Ensure consistent application to all Aramark Healthcare operating systems.
  • Ensures compliance with all contract obligations.
  • Responsible for all department budgets, reporting weekly and monthly financial information.

Qualifications

  • Requires 4+ years progressive management experience managing a complex business with $2+ Million financial and operational responsibility for that business, multi-site OR multi-departmental. 
  • Healthcare experience managing either housekeeping or portering functions is an asset
  • Familiarity with PIDAC (Provincial Infectious Disease Advisory Committee) is an asset
  • Ability to communicate (both verbal and written) effectively with clients, customers of the client and support staff.
  • Ability to write business letters, summaries and reports, using prescribed format and conform to all rules of punctuation, grammar, diction and style.
  • Requires management and leadership skills and the ability to work with confidential employee, client, and Aramark information.
  • Excellent computer literacy including Microsoft Excel, PowerPoint, and word.

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