Event Services Manager

CA-ON-Ottawa
1 month ago
ID
140342
Category
Food Services

Overview

About Aramark
Aramark (NYSE: ARMK) proudly serves Fortune 500 companies, world champion sports teams, state-of-the-art healthcare providers, the world's leading educational institutions, iconic destinations and cultural attractions, and numerous municipalities in 19 countries around the world. Our 270,000 team members deliver experiences that enrich and nourish millions of lives every day through innovative services in food, facilities management and uniforms. We operate our business with social responsibility, focusing on initiatives that support our diverse workforce, advance consumer health and wellness, protect our environment, and strengthen our communities. Aramark is recognized as one of the World's Most Admired Companies by FORTUNE, as well as an employer of choice by the Human Rights Campaign and DiversityInc. Learn more at www.aramark.ca

 

Aramark Sports and Entertainment:

The Sports and Entertainment division within Aramark Corporation serves more than 200 premier stadiums, arenas, convention centers and concert venues.  Since 1975 we've created culinary memories throughout the United States.  The secret to our success is that we start with great food and a well managed facility.  We understand that ensuring a memorable experience for our customers goes far beyond the food we serve. 

Description

Essential functions: 

 

We are looking for an Event Services Manager to join the Aramark team at the Shaw Centre in Ottawa to coordinate all special event requests. In this role you, you will be responsible for coordinating efforts with, Special Event Coordinator, Executive Chef, and Food and Beverage Manager to properly meet the needs of the account.

 

Responsibilities:

  • Coordinate all aspects of assigned bookings to include, but not limited to, AV needs, Room Set-ups, Food & Beverage, Meeting Materials, Rentals, Billings, Parking, etc. 
  • Monitor, on a daily basis, TargetNet’s list dailies and banquet event orders to ensure information is up to date and accurate.
  • Inspect status of meeting or classroom set-ups.
  • During room inspection, notify the appropriate departments for items, which may be missing from set-up instructions. Example: tables, skirting, water, A/V etc. Ensure that all items are followed up on.
  • Coordinate refreshes and changes to all meeting rooms with the appropriate operating department.
  • Immediately meet with the Client and verify that set-ups are correct. Ask if there are any last minute changes. Check with the Client throughout the day.
  •  Ensure that all client and participants requests are handled within fifteen minutes.
  • Complete a weekly walk through of all meeting and classrooms to monitor for maintenance request and other needs.
  • Attend weekly & daily BEO meeting to review any changes in upcoming programs or special events.
  • Ensure that classroom support inventory levels are maintained.
  • Represent Aramark and the Conference Center in such a manner as to enhance their reputation.
  • Maintain a high level of morale and cooperation.
  • Use good judgment, common sense, and fairness in decisions with all team members.
  • Up to and including any additional assigned duties by the Conference Services Director.
  • Support all sales efforts with Current and Future Clients
  • Program Management of Corporate Meetings, University Programs and Social Business as assigned

Qualifications

Qualifications:

  • Bachelors Degree in Hospitality is preferred.
  • 3 + years experience in event planning or meeting planning
  • Willingness to work event based hours, including nights & weekends
  • Experience in customer service and food & beverage
  • Must have excellent communication skills

 

Accommodations for job applicants with disabilities are available upon request.

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